Warranty

Playground and Fitness Product Coverage

We Stand By Our Products and By You.  

A new playground, fitness park or challenge course is an investment in the health, wellness and quality of life of your community. It's an investment that should last for years to come. GameTime manufactures our products from high quality materials and backs them with one of the leading warranties in the industry to give you peace of mind and to help you protect that investment. 

Warranty Coverage

Play Systems and Play Products

  • Lifetime limited warranty on PowerScape®, PrimeTime®, IONiX®, and Xscape® uprights.
  • Lifetime limited warranty on all hardware.
  • Lifetime limited warranty on GameTime PowerScape Tru-Loc® connections.
  • Lifetime limited warranty on IONiX®, PrimeTime® and Xscape® bolt-through connections.
  • Fifteen-Year limited warranty on metal decks, pipes, rungs, rails and loops.
  • Fifteen-Year limited warranty on rotationally molded products.
  • Twenty-Year limited warranty on Timber Decor® & Timbers recycled plastic lumber.
  • Five-Year limited warranty on nylon-covered cable net climbers and components.
  • Five-Year limited warranty on HDPE panels.
  • Ten-Year limited warranty on pressure-treated pine and redwood products.
  • Ten-Year limited warranty on site furnishings.
  • Ten-Year limited warranty on integrated GTShade® products.
  • Ten-Year limited warranty on fiberglass and DHPL signage.
  • Five-Year limited warranty on Super Seats™.
  • Three-Year limited warranty on SaddleMates® rubber and “C”-springs.
  • One-Year limited warranty on all other GameTime products.

Fitness Products and Challenge Course

  • Lifetime warranty on uprights and hardware
  • Ten-Year limited warranty on stationary GTfit posts, bars, welds and metal accessories (excluding cycle parts)
  • Ten-Year limited warranty on HPL Instructional Signage
  • Five-Year limited warranty on Net Climbers
  • Five-Year limited warranty on rotationally-molded components
  • Five-Year limited warranty on stainless damper module and aluminum cycle cover
  • Five-Year limited warranty on HDPE panels.
  • Two-Year limited warranty on Challenge Course timing systems (requires GT Impax surfacing)
  • Two-Year limited warranty on bearings, damper, plastics, rubber parts and some cycle parts, including pedal and shaft
  • One-Year limited warranty on Recumbent Cycle belt (excludes cosmetic damage or defects)

Custom and Themed Products

  • Five-Year limited warranty on glass fiber reinforced concrete (GFRC) PlayWorx® structures
  • Five-Year limited warranty on glass fiber reinforced polymer (GFRP) Tuff Forms® sculptures
  • Five-Year limited warranty on custom-routed HDPE panels.
General Warranty Details
Prolong the Life of Your Play System Request Our Maintenance and Supervision Guides